SolarAttic Return Request Form

Request A
Product Return.

Need to request a return, replacement review, exchange, or warranty-related product review? Submit the SolarAttic return request form so our team can review your order details and provide the next steps.

Start Return Request View Return Policy

Return Authorization Review

Order & Product Verification

Warranty Support Routing

Clear Next-Step Instructions

Start Your SolarAttic Return The Right Way

A return request form helps SolarAttic collect the information needed to review your product, order, condition, warranty status, and return eligibility before anything is shipped back.

Get Approval First

Please do not ship products back until SolarAttic reviews your request and provides return instructions or authorization.

Reduce Delays

Including your order number, model, serial number, purchase date, and photos helps our team process your request faster.

Protect Your Shipment

Approved returns should be packaged carefully to help prevent freight damage during return shipping.

How The Return Request Process Works

SolarAttic reviews each return request before return shipping begins, helping avoid unnecessary delays, denied returns, or missing documentation.

Submit Details

Tell us what product you are requesting to return, why you are requesting the return, and whether the item has been installed or used.

Review & Approval

SolarAttic reviews your order information, product condition, photos, warranty status, and return eligibility.

Next Steps

If approved, SolarAttic will provide return instructions. Refunds, credits, replacements, or exchanges may be subject to inspection.

Return Request

Submit Your Return Request

Please complete the return request form as accurately as possible. This information helps SolarAttic determine the correct next step for product returns, exchanges, warranty reviews, damaged shipment concerns, or replacement part issues.

Do not ship any item back until return authorization or instructions are provided.
Include your order number, invoice number, purchase date, and product model whenever possible.
Upload photos of the product, packaging, damage, label, or issue if applicable.
Used, installed, special-order, damaged, or incomplete products may not qualify for return.
Shipping, freight, restocking, inspection, or handling charges may apply depending on the situation.

Before submitting:

Verify your contact information is correct.
Confirm your product model and serial number if available.
Keep your proof of purchase and shipping records.
Do not dispose of packaging if your request involves freight damage.

Return Request Form

Complete the form below to request a return review. A SolarAttic team member will review your submission and provide the appropriate next steps.

First Name*

Last Name*

Email Address*

Phone Number*

Company Name

Order / Invoice Number

Product Model*

Serial Number*

Purchase Date*

Reason For Return*

Preferred Resolution*

Has the product been installed or used?*

Detailed Description*

Return Shipping Address*

Upload Proof Of Purchase

Upload Additional File

I confirm the information provided is accurate and understand SolarAttic may request additional documentation before approving a return.

I understand I should not ship any product back until SolarAttic provides return authorization or instructions.

Helpful reminder: SolarAttic may request additional photos, troubleshooting information, proof of purchase, or inspection before approving a refund, exchange, credit, or warranty-related return.

Frequently Asked Return Questions

Helpful information before submitting a SolarAttic return request.

Do I need approval before returning a SolarAttic product?

Yes. Please submit a return request and wait for instructions before shipping anything back. Unauthorized returns may be delayed, refused, or returned to sender.

What information should I include?

Include your name, email, phone number, order number, purchase date, product model, serial number if available, reason for return, and photos if the item is damaged, defective, installed, or incomplete.

Can installed products be returned?

Installed or used products may require additional review and may not qualify for standard return approval. SolarAttic may review these situations as warranty, service, troubleshooting, or replacement part requests.

What if my product arrived damaged?

Keep the product and packaging, take clear photos, and submit the return request form right away. Freight damage claims may require packaging photos, carrier documentation, and inspection.

Does submitting this form guarantee a refund?

No. Submitting the form begins the review process. Refunds, exchanges, credits, or replacements are subject to SolarAttic review, return eligibility, warranty terms, inspection results, and product condition.

Need Help With A SolarAttic Return?

Submit your return request today and our team will help guide you through the correct next step.

Start Return Request Contact SolarAttic

Request A Product Return.